Customer Service


We realize that you have many options when shopping for your adult needs, and we thank you for choosing us!

Be sure to subscribe when shopping online or pick up a loyalty card when shopping in our store, we want to thank you for your loyal support!


Order and Shipping:

We respect your privacy which is why we ship and bill discreetly! Always!

Please know that we work very hard to get your order out as soon as possible – usually the same day if we receive the order before 1 pm Mountain Standard Time.

All orders are shipped best rate unless otherwise specified. The customer is responsible for all shipping and handling charges.


We are confident that products leave our warehouse in perfect condition. If in the event you come across a product with a manufacturers defect we will gladly replace the item.
Products with manufacturing defects must be reported within 10 days from receipt. Contact us regarding a replacement. Replacements are given for defective merchandise only! We do not issue refunds.

All returns require a return authorization number. Items returned without an RMA (return authorization number) will not be processed.

Refused/Returned Order will not be accepted.

We are available by email 24/7 or by phone during normal business store hours:

Monday – Thursday
10am to 10pm

Friday & Saturday
10am to Midnight

We are closed on Sundays and Major Holidays